IMPROVING COMMUNICATION WITH CRISIS-AFFECTED COMMUNITIES
infoasaid works in partnership with aid agencies to help strengthen capacity and forge
institutional change in order to systemically and consistently integrate
communication with crisis-affected communities in emergency response.
has been working with ActionAid to systematically integrate communications with
crisis-affected communities in key policy and strategy documents such as
ActionAid’s Communications Strategy 2012-2017, Emergencies Handbook
and Emergency Preparedness Plan Framework.
infoasaid has helped raise awareness
of the concept and provided basic skills in communications with crisis-affected
communities to ActionAid’s Emergency First Reponses Team, through a training
held in Bangkok in June 2011. infoasaid also supported ActionAid with training
of field teams and theimplementation of an innovative communications pilot
project in north eastern Kenya in response to the drought emergency in July
2011, trialling the use of FrontlineSMS and Freedomfone to improve
communication with crisis-affected communities.
To learn more about the project in
Kenya click here.
As a part of the overall package of support
being provided by infoasaid to World Vision, a training on communication was
undertaken for World Vision’s Accountability Officers from East Africa at a
learning lab in Kenya in June 2011. Following on from the training, infoasaid
provided further training and technical support to World Vision Kenya to
implement a communication initiative in drought stricken Taita Taveta in January 2012, using inter-active radio programmes and FrontlineSMS to improve
communication with crisis-affected communities. To learn more about the project in Kenya click here.
infoasaid is also supporting Save the Children
with the implementation of an innovative communications initiative in north
eastern Kenya in response to the drought emergency. infoasaid provided training for key staff
from Nairobi and field teams in Wajir and Habaswein in December 2011. The training
was aimed at designing a pilot project in collaboration with field teams and
providing them with the skills required to deliver on the project. The pilot project has two main objectives:
- Improve two-way
communication between Save the Children and the local population using mobile
telephony and local radio
- Improve two-way
communication between Save the Children and field staff /collaborators using
partnership with International Federation of Red Cross and Red Crescent Societies, infoasaid is supporting the Federation to strengthen its
efforts in mainstreaming communication with crisis-affected communities in
emergency response. Key deliverables include:
- A global study
resulting in a report that maps
existing and informs future communication work at the Federation.
technical support aimed at
mainstreaming ‘beneficiary communications’ (BC) into IFRC’S work.
A key output of this
partnership will be the production of a detailed analysis and set of
recommendations suggesting how IFRC can best proceed with the process of
mainstreaming BC within the Federation at all levels.
Plan UK hosts the
infoasaid team and is a member of the Communicating with Disaster Affected
Communities (CDAC) Network’s Steering Committee. infoasaid undertook a one day
simulation exercise for Plan’s emergencies team in order to help strengthen
their understanding of key concepts related to communication with crisis-affected
communities in September 2011. infoasaid is also working with Plan to
strategically integrate communication with crisis-affected communities in their
Emergency Response Manual.
partnership agreements with FrontlineSMS and Freedom Fone to enable rapid
deployments in the event of an emergency. Partnerships between media
development organisations, the tech community, aid agencies and local actors
are central to effective communication with crisis-affected communities.